The Scarcest Resource at Startups is Management Bandwidth

When you work inside a startup with lots of clever and motivated staff you’re never short of good ideas that you can implement. It’s tempting to take on new projects, new features, new geographies, new speaking opportunities, whatever. Each one incrementally sounds like a good idea, yet collectively they end up punishing undisciplined teams. I… continue reading

Why Companies should have Product Editors, not Product Managers

product-editors

One of the most compelling organizational things I’ve read about lately is Square’s practice of referring to their product team as Product Editors and the product editorial team, rather than the traditional “Product Management” title. Wanted to share some quick thoughts below about it. Product managers: One of the toughest and worst defined jobs in… continue reading

How do you act on all that Product Feedback?

yegg-image

Over the past few years, I’ve become totally convinced that being as close to your users as possible (via minimum viable products, feedback mechanisms, etc.) greatly *increases your chances for product success*. However, once you have a decent sized user base you immediately run into the problem of what do with all that feedback. *The… continue reading

Better for Whom?

better-for-whom

We looked at all the products in the space and thought, “We can do it better”. So we did. – most founders It’s a common refrain, and I suppose this is what all founders should think! After all, if your product is inferior in every way to even one incumbent product, why do it at… continue reading

The Yin and Yang of Product Engineering

Steve Jobs with Steve Wozniak

For a tech company, product and engineering are the heart and soul of the business. When I do a quick mental query of headcount across our entire portfolio of ~30 companies, I think at least 50% and maybe as much as 60% of the entire headcount of our portfolio is in either product or engineering.… continue reading

The Last Responsible Moment

last responsible moment

In Lean Software Development: An Agile Toolkit, Mary and Tom Poppendieck describe a counter-intuitive technique for making better decisions: ”Concurrent software development means starting development when only partial requirements are known and developing in short iterations that provide the feedback that causes the system to emerge. Concurrent development makes it possible to delay commitment until… continue reading

How to hire a Product Manager

It’s been a while since I was hiring at a startup, and recruiting at a startup is very different from hiring at a big company. At Yahoo! Search, it seemed like we were constantly hiring. I did an average of 5-8 interviews a week. It was a never-ending drumbeat of resumes, interviews, and offer letters.… continue reading

Top 10 Product Management Lessons

Steve Jobs - Product Management

The best CEOs are product leaders at heart and here are my favorite ten product management quotes of all time. Not surprisingly they all come from the mouths of product leaders at great companies. “You can either be a shit funnel or a shit umbrella.” (See TechCrunch) — Todd Jackson, Facebook “People think focus means… continue reading

3 Product Management Anti-Patterns

Office Space

In this post I’d like to talk about 3 very common product management anti-patterns that I see a lot of teams struggling with. It will do wonders for the quality of your product as well as the morale of your team if you can spot and avoid them. Arbitrary Deadlines Deadlines do have their value.… continue reading

Your Product isn’t the Product

This is not a Rock

When you think about ways to improve your product, focusing on the following often neglected areas can have a massive impact on customer happiness and retention. Next to working on your core product, focusing on positioning, marketing and support may seem like a waste of your time. It’s not. In fact, by integrating these things… continue reading